Last updated: September 29, 2026
Maison Velour (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you visit maisonvelourwear.com or shop with us, and how we use it.
Information we collect
- Order information: your name, billing and shipping address, email address, phone number and order details.
- Account information: if you create an account, your login details and order history.
- Payment information: payments are processed by our payment providers; we do not store your full card number.
- Usage information: basic technical data such as your browser, device and pages visited, collected through cookies.
How we use your information
- To process, ship and support your orders, including returns and exchanges.
- To reply to your messages and questions.
- To keep our website secure and prevent fraud.
- To send you news and offers, only if you have chosen to receive them. You can unsubscribe at any time.
Sharing your information
We never sell your personal information. We share it only with the service providers we need to run our store — such as payment processors, shipping carriers and website hosting — and only as much as they need to provide their service, or when required by law.
Cookies
We use cookies to keep your cart and login working, to remember your preferences and to understand how our website is used. You can disable cookies in your browser, but some parts of the store may not work properly.
Data retention
We keep order information for as long as needed for our records, tax and accounting obligations. You can ask us to delete your account at any time.
Your rights
You can request access to, correction of, or deletion of your personal information by contacting us at Pulse@maisonvelourwear.com.
Contact
Maison Velour, 815 Branch Dr, Herndon, VA 20170, USA · Pulse@maisonvelourwear.com · +1 202 999 7669